Dependable Performance

See what people have been saying about our company by clicking on the tabs below –

“I’ve been in the industry for over 27 years and this is the first time I’ve seen a rollout for a new product this complete. Insightful presentation and very refreshing. Nice job!”

Kent Baumann – Tubelite Inc.

“We carried this vision into the design with such areas as the executive board room featuring floor-to-ceiling curtainwall and the ultra-clear glass tower observation floor. These two areas invoke the sense of expanse and are where some of the most remarkable views in all of the Red River Valley can be witnessed.”

“Managing solar heat gain was a key performance requirement due to the design intent for the 127-foot glass tower. The Tubelite system provided this performance requirement, while allowing ultra-clear glazing to be utilized.”

“Brin Contract Glazing was efficient at installing the Tubelite system in unfavorable conditions and allowing the overall project to be completed on schedule. The final product surpassed the client’s needs and provides an aesthetically unique statement for the University of North Dakota.

Matti Roinila – AIA

“Very often you hear from customers when there’s something wrong, and not often enough when you get it right. Here’s a short story I want to share with you, and I hope you’ll share it with the appropriate people at Tubelite.

Storefront supplier comes into our shop the other day, and asks me bluntly why we don’t order from them, given they’ve provided more competitive pricing recently. I told him that a few weeks ago I placed an order with Tubelite, a portion of which was to be shipped off for bending. I failed to enter that on my PO but the people in customer service caught it, called me right away, and fixed it for me. Another time I ordered curtain wall, something I’m not that good at. There were some crucial components that I didn’t have on my PO. Again, Tubelite’s customer service called me and brought it to my attention, once again fixing me and saving me time that could have been lost had I not learned this until fabrication time. I further explained to this supplier that this was not uncommon practice, that Tubelite paid attention to our orders, and didn’t just robotically plug them in, that they OFTEN caught our discrepancies and righted them for us. And that this was true of all of Tubelite’s departments, not just customer service. I asked him if he thought he could provide service like THAT. He said “No, no I can’t.”

I mention this to you now because recently customer service lost an order that I placed a few weeks ago, and now I’m in hot water with the GC. In my six years at E-Z Glass, this is the first time this has ever happened to me with Tubelite. Don’t get me wrong, in the moment I was rather upset. But looking at the big picture, Tubelite has provided all of us here with impeccable service and quality product consistently. And we appreciate you/them.

Thanks for everything. You have our continued confidence and loyalty.”

Stacy Gonzalez –
Vice President & General Manger of Commercial Construction

“I cannot say enough about how much I appreciate Engineering’s help at UNG job, they have been a true life saver for us dealing with our testing issues on this project. Engineering not only came out to assess what we needed to do to pass the test, they actually jumped in with both feet and helped us correct vinyl and several other items.

I can honestly say that I have never had a vendor of any kind take such a vested interest in our company in my 26 years of business.

Thanks again for connecting us with Engineering during our time of need, I look forward to bringing Engineering back to do some additional training for our team.”

Steve Stanfill – President – FB Glazing Systems

“The speed of installation was brutal, but Tubelite performed for us.

We can count on them for their dependable service and products.”

John Koskosky –
Tab Glass & Window Corp. in Clearwater, Florida

“I appreciate the assistance with shipping shear clips for this project by next day delivery to help us meet our schedule.

Yes sir. As always Tubelite is the best.”

Chris Wallace –
Project Manager-Estimator, Wallace Company Glass & Glazing, Brooks, KY

“I wanted to thank you for your timely response and forwarding of literature and samples, that genuinely helped us a lot in keeping schedule on the project as a request through the prime contractor to their sub would not have been as quick. Thank you again and have a great remainder of the week.”

Muhammadali Sami –
Facilities Management Services, Projects Section, Veterans Affairs Medical Center

“We received the calendars this morning and we want to thank you. They are so nice and I give one to each of our customers who buy Tubelite from us.

I just want you to know how much we appreciate them. We wish you a Merry Christmas and a prosperous New Year.”

Ron Czinki – North Pointe, Inc.

“Looks like you are living up to your “Most Excellent” reputation!

Thank you very much.”

Jim Zorn – Alliance Glazing Technologies